MTN Support Engineer Jobs Vacancy in South Africa July 2012
Job Title: Support Engineer.
South Africa , Constantia Park
Job Mission
•To ensure the effective delivery of technical services to clients related to post-sales and installations support. •To effectively assist clients with technical issues and queries and resolve calls escalated from Client Support Technicians.
KPA Duties
Operational effectiveness •Provide effective incident and/or task management and resolution through updating, logging or escalate incidents and /or faults in Remedy and other systems. •Provide post-sales support and maintenance of client networks, onsite if necessary. •Provide effective network support to...
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